02 May Hidden Costs of Neglecting Your Phone System
Technology Threatens Your Revenue Stream
You can’t let a phone system hold back your technology and your business. The price of your business could be lost in productivity, revenue, operating budget, and even customers. Luckily, today’s business phone systems are designed to eliminate the financial and operational challenges of older systems.
Good Systems Build Positive Impressions
It’s always great to update your business to the latest and greatest systems on the market, but if you aren’t utilizing all their features, are you benefiting? The same goes for your phone systems. If you’re a local business, customers want you to stay local. You will be better remembered by your customer if you stick with a local area code in your phone number. Being aware of common phone system mistakes and working to fix them will make sure you aren’t missing out on business opportunities. It will also keep your customers from becoming frustrated and prevent the loss of customers.
Make sure you’ve got a phone system that will grow with your vision. Does your phone system do that? But to gain a competitive edge, you must ensure the best experience possible across all the channels your business uses to reach customers. Your phone system isn’t only a link to your customers – it’s also an opportunity to build positive impressions of your brand. However, having a neglected phone system can weaken your customer’s trust in your company’s ability to deliver quality products and services.
Well-Developed Systems Encourage Advance Use
Technology is in a state of constant change, making it very easy to get left behind. Hosted technologies (cloud) are the new standard for managing technology. Phone systems, including the hosted voiceover Internet protocol (VoIP), are no exception.
Maybe you have been debating for a while about whether to get a phone system for your business. With the evolution of VoIP phone technology, you can now get all the features and convenience of a traditional business phone system for much less hassle and cost.
Have you ever experienced that sickening feeling in the pit of your stomach when you walk into the office and listen to a frustrated message from an important client? With VoIP features, such as find me/follow me and call routing rules, you can have important calls sent straight to your personal cell phone or have them ring all the members of the team simultaneously to make sure someone picks up.
A VoIP system can provide business features they were never able to achieve with a landline, while also saving money and improving productivity.
Here are just a few reasons to make a move to today’s technology:
- Lower startup costs
- Lower monthly costs
- A wealth of features
Why Not Update Your Phone System?
Back in the day, the heart of an office phone system was a large closet filled with a jungle of copper wires and some mystery boxes running to route calls. Installation was expensive; telephones were expensive; and long-distance service was expensive.
If your system is more than ten years old, it’s probably past the period of planned obsolescence and at or near very limited support and parts availability. A good telephone system provider will take a good hard look at your needs and design a solution that fits.
If your company is thinking ahead to future productivity gains and innovations, upgrading your technology systems will help guide you on the path to success. Abacus Technologies is here to help you on that path. Call us today to get a custom-designed system solution that fits your company’s needs.