Our client experience goes beyond just customer service. Our team focuses on providing quick response, in-depth communication, and unmatched expertise to create the Abacus Experience.
The Abacus Experience
Abacus has been a key partner on our journey to modernize our IT department and improve our cybersecurity posture. Additionally, their innovative and flexible support model provides great coverage for the various ongoing IT needs across our businesses. Their staff are responsive, friendly, and easy to work with.
Abacus has been a great IT partner for Cooper Construction. As our business has grown, so has our need for more robust and complex technology solutions. Abacus has been there every step of the way to give us advice and manage that process for us so that we can focus on taking care of our clients in a first class manner. Their service is second to none and we are thankful that we made the decision to go with them for all of our technology needs.
Abacus was a great partner! This was our first interaction with the team and the communication was great. We ran into some issues with a 3rd party tool and Abacus was able to work through the problem quickly and succinctly. Thank you!
Everyone at Abacus is very professional as well as personable. They never make me feel inept in the technology area even though I am. 🙂
Abacus walked me through the steps to fix the phone. No problems and he knew exactly how to fix the issue. Great working with him.
Abacus did an incredible job to remediate several issues at my laptop. The tech arrived precisely on time, and his work was professional and cordial. The tech represented Abacus exceedingly well.
My technician was so very nice and helpful. He was knowledgeable about our system and answered every question I had. He was great!
Abacus has done an excellent job and speedy response to our request! I am more than 100% satisfied. I wish all our other services could be taken care of as fast and dependable as Abacus!!
Always give excellent customer service!
Appreciate the super quick response to setting up our phone lines for our new employee. Everything works great!
You always do a great job for us and keep us updated on all tickets. Nice job!
Abacus really went above and beyond to solve my issue. Thanks
Thank you!
Abacus always goes above and beyond.
As always, fast and friendly help with a quick solution! Keep up the great work and thank you Abacus for your help!
Abacus is the best!! The whole team are excellent people.
Abacus IT is our go-to source for all of the technology in our office. Their team is always available to us and they handle everything with patience and a professional courtesy that had never been consistent with our previous providers. It started with our company servers but we were thrilled to be able to add our phone systems through Abacus. Their service and support are the best we have experienced.
Abacus Technologies stands heads above the rest. Their highly skilled team of engineers has never failed to assist and resolve issues in a timely manner. As our firm expands to new locations, Abacus has demonstrated great technical acumen while building an effective IT infrastructure covering our firewall, server, and telecommunication needs. Their attention to detail has made replacing our outdated telephone system a pain free experience. Thank you Abacus!
Abacus was a hero once again!
GREAT AS ALWAYS THANKS GUYS
Abacus, thank you for making this process so "pain-free" for the firm and for your patience as we get acclimated.
Abacus does an exceptional job!
Your people are always prompt and helpful. Our office has worked with Abacus for a little over a year now, and he is just the best! Always responds quickly and takes care of the issue.
Abacus was very helpful and resolved the issue I had quickly.
Abacus was very knowledgeable and very helpful, as well as a pleasure to work with.
Thanks for always being prompt, and very helpful always.
Abacus did a great job. Super patient with me!
Abacus was very helpful in getting an answer back to me via email but followed up with a voice mail as well. Much appreciated!
Thank you for your quick response to our service request. Great job as always!
Always appreciate Abacus and the responsiveness.
Immediate help, great response, problem solved, very helpful, thank you.
Abacus is awesome! They are very knowledgeable and efficient. Thanks so much!
James was very friendly, polite and great to work with. Our main issue came down to a different Outlook version on the Mac and Abacus helped us find a work-around and the end result is the new Senior Pastor is happy! So then, am I. Thanks Abacus!
Abacus does a great job.
Abacus was awesome! Not only did they correct the issue, but gave me informative info on what to look for when opening the app to be sure things are running properly.
Friendly and efficient.
Excellent to work with Abacus.