Telecommunication Certified for SOC 2 and HIPAA Compliance

SOC 2 and HIPAA Compliance Telecommunication

Telecommunication Certified for SOC 2 and HIPAA Compliance

Overall, the healthcare industry is becoming more digital, collaborative, and data-driven than ever before. Doctors are looking to improve patient connections to ensure they are providing personalized healthcare. This means they need to connect to their sensitive patient information from anywhere while ensuring patient privacy is met. Now that Mitel’s MiCloud Business and MiCloud Enterprise have been officially audited to meet HIPAA compliance and have attained SOC 2 certification, Mitel now has a trusted remedy to meet the needs of the healthcare and any other highly regulated industry with specific privacy/security requirements. As a Mitel Partner, Abacus Technologies can now extend this service to any healthcare clients.

Healthcare clients who could benefit the most are:

Doctors’ Offices/Clinics Patient First Physicians Group
Hospitals Baptist Healthcare System
Home Healthcare Companies Family Home Healthcare, Inc.
Nursing Homes Kindred Healthcare
Laboratories LabCorp, Quest Diagnostics
Group Purchasing Organizations Vizient, Premier, Health Trust
Healthcare Payers Aetna, Cigna, and Kaiser Permanente
Pharmaceutical Companies AstraZeneca, Eli Lilly, and Merk



HIPAA stands for the Health Insurance Portability and Accountability Act of 1996. It is the United States’ legislation that provides data privacy and security provisions for safeguarding medical information. The primary goal of the law is to make it easier for people to keep their health insurance and protect the confidentiality and security of their healthcare information and to help the healthcare industry control administrative costs. An independent organization must be used to audit and certify that solutions meet HIPAA regulatory compliance.


SOC 2 certification was created in part because of the rise of cloud computing and business outsourcing of functions to service organizations. Liability concerns have caused a demand in the assurance of confidentiality and privacy of information processed by the system. The SOC 2 audit focuses on a business’s non-financial reporting controls as they relate to security, availability, processing integrity, confidentiality, and privacy of a system. An independent organization must be used to audit and certify that solutions meet SOC 2 regulatory compliance.


For highly regulated verticals such as healthcare, education, financial, legal, and government, having official certification for HIPAA and SOC 2 for our services enables [enables who? to have] deeper penetration into these verticals. Abacus Technologies’ continued commitment to build security into all aspects of our cloud services and put the necessary controls in place to maintain the highest levels of security and availability are realized with this certification. HIPAA and SOC 2 compliance by an external third-party auditor provide the base-line requisites for consideration as a healthcare solutions partner.