10 Common Misconceptions About Meetings

A new survey out from the software company, Clarizen, states that U.S. employees are spending more time than ever – almost nine hours of the work week — preparing for and attending meetings. What’s worse is that more than a third of those polled felt that these meetings were unnecessary and a waste of time. Knowing… Read more »

healthcare

Poor Communication for Healthcare

Poor communication is the number three contributor to patient deaths for the healthcare industry.* Could your phone system be to blame? A recent study by the Joint Commission identified ineffective communication as the third-highest cause of patient injury and death. Prevent sentinel events with best-in-class technology. Below are some easy steps to improve your company’s… Read more »

SOC 2 and HIPAA Compliance Telecommunication

Telecommunication Certified for SOC 2 and HIPAA Compliance

Overall, the healthcare industry is becoming more digital, collaborative, and data-driven than ever before. Doctors are looking to improve patient connections to ensure they are providing personalized healthcare. This means they need to connect to their sensitive patient information from anywhere while ensuring patient privacy is met. Now that Mitel’s MiCloud Business and MiCloud Enterprise… Read more »

managed service provider

Why It’s Essential to Partner with a Managed Service Provider

Some business relationships are relatively straightforward. Both parties agree to specific contract details, and there’s no need for an extended amount of trust between them. This isn’t the case when choosing a managed service provider. That relationship relies on a deep level of confidence and reliance, established through high levels of communication. Unfortunately, that isn’t… Read more »

security

Security Awareness Training Recap

6 Signs of a Successfull Security Culture Security culture is much more than just IT policies and procedures. It requires buy-in and participation from every user. So, how do you know if you’re on the right path to building a security awareness culture? Read More. Belief Attitude Assumption Behavior Pattern Action Effects of Ransomware Don’t… Read more »

security awareness training

From the Office of Brian Jackson, “The Importance of Security Awareness Training”

Your employees are not the weakest link. They are the primary attack vector.  Most organizations continue to place more trust in technology-based solutions than on training their employees to be more aware of the threat landscape and able to recognize the red flags associated with a cyber-attack. Organizations tend to see their employees as liabilities… Read more »

USB Device Security

Employees Don’t Take USB Security Seriously

USB devices continue to be an entry point for cybercriminals that are looking for ways to access your data with lack of USB device security procedures. USB devices can be used to infect a machine with malware, trojans, or ransomware. According to secure-hardware vendor Apricorn’s The State of USB Data Protection 2019 report, USB devices… Read more »

calculating ROI on Security Awareness Training

Calculating the ROI on Security Awareness Training

ROI It’s no secret that investing in security awareness training for your employees can be costly. Even when the IT leaders in your organization understand the critical nature of such training, decision-makers in the C-Suite might not be so easily convinced. We are sharing how to calculating the ROI on security awareness training. The key… Read more »

financial firms cyberattacks

Financial Firms are 300X More Likely to Receive Cyberattacks

Cybercriminals tend to go where the money is, which means that financial, payroll, and accounting firms are huge targets. Unfortunately, most financial firms are ill-prepared for cyberattacks and suffer higher in costs when a cyberattack happens. Global wealth-management trends found some shocking data around how poorly prepared financial firms are. In a survey where firms… Read more »

social engineering tactics

Cyber Criminals Refining Social Engineering Tactics

Attackers are improving their social engineering strategies by accounting for new developments in technology. Researchers at FireEye analyzed 1.3 billion phishing emails and identified three major trends in Q1 2019. First social engineering tactic that cyber crimminals are increasingly using impersonation in their phishing attacks. Impersonation attacks in 2019 have increased 17% over Q4 2018, primarily… Read more »