24 Sep 4 Insights to Prove Why Small Businesses Need Hosted Phones
Running a small business comes with several challenges, such as finding the right phone solution, whether that is hosted or an on-premise system, to fit your business needs. Small businesses have limited resources available to them and have to make do with what they have. However, what if that wasn’t always the case? What if you could have the latest technology at an affordable price that allows you to streamline operations and increase productivity?
Good news! We have the perfect solution for you: hosted phones. There is no need to invest in hardware that will just have to be replaced in a few years, so it can be compatible with the newest technology innovations. A hosted or cloud-based phone allows you to have the latest software and hardware at a low monthly cost. You can upgrade or replace your equipment at no cost, and your employees will have access to the latest communication tools that the industry offers.
A recent survey of business professionals of small business owners stated that 74% of employees believe their productivity would improve if they had better communications and collaboration tools. Additionally, 82% percent say the staff’s overall productivity would improve. That kind of impact can significantly improve your bottom line.
A hosted phone system improves employee productivity by offering individual and group chat, file sharing, audio conferencing, web sharing, and a personal dashboard to keep employees on top of their daily “to-do” list.
Phones are not going away. Despite the arrival of new technologies, people still rely on voice calls. A resounding 97% of respondents listed phone communications among their top five communication methods of choice. Cloud phones offer softphone, mobile, and IP desk phone options so employees can communicate from any device and location. Team members can also continue a conversation from one device to another without skipping a beat.
Let’s not forget about video communication; 39 % of business professionals believe the use of video communications will increase over the next few years. Since employees are more likely to pay attention and participate in meetings where they can be seen, video conferences help increase employee engagement during a meeting. Employees want video solutions to be intuitive and reliable, and hosted phones deliver by making video conferencing smooth and effective with quality connections. After joining with a single click, it’s simple to share presentations, files, and documents in real-time. Users can even combine video sharing with one-to-one and group messaging to speed review time and collaborate more effectively than ever.
Hosted phones provide a seamless experience across devices and give your employees access to voice calls, conferencing, and messaging. Are you interested in implementing this type of solution for your business? Contact our team to get your free assessment and recommendations today!