business continuity plan

4 Business Continuity Planning Essentials

What is a business continuity plan? A business continuity plan outlines how a business will continue operating during an unplanned disruption in service. It is more comprehensive than a disaster recovery plan and contains possibilities for every aspect of the business that might be affected. Plans contain a checklist that includes supplies and equipment, data… Read more »

managed services

Managed Services Recap

Thank you for following along this month as we recapped about the managed services. We want to be able provide your company with the best knowledge and technologies to empower your users to be the first line of defense for your company. We hope that you have found these articles helpful and informative. We covered… Read more »

Manged services benefits of telecommunications

From the Office of Brian: Managed Services

My meeting scheduled for one afternoon had played out like so many before it. A growing, successful company frustrated and confused about their direction in technology. They had reached a point where the technology they grew up with was out of date, unreliable, and created a security risk for their organization. Support was provided through… Read more »

managed services

6 Key Advantages of Using Managed Services

While new technologies present powerful opportunities for enterprises, they also introduce challenges. The pace of change in technology is unprecedented. No longer can technology departments standardize operation models or business applications. Mobile devices and cloud-based technologies have brought so much possibility, but have also introduced a variety of devices, platforms, and apps to manage and… Read more »

managed servive providers

What Are Managed Service Providers and How Should You Choose One for Your Business?

Managed Service Providers (MSPs) are for technical support and systems administration for businesses who do not have technology management in their core competencies. MSPs typically offer fixed-fee service solutions to manage infrastructure and provide technical support. The service is generally more cost effective than traditional technology departments or consulting services. For small-to-midsize businesses (SMBs), technology… Read more »

managed service providers

How to Ensure Managed Service Providers Have Your Back

Some managed service providers (MSPs) are superb, thorough, responsive, and knowledgeable, while some are not. It can be difficult to determine where each organization may land. Before you enlist the services of an MSP, start by asking these questions: Does the MSP offer an end-to-end solution set, one tailored to your requirements? How long has… Read more »

managed services Telecommunications

The Value of Managed Services

Managed services are the fastest growing segment of the technology services industry, but a lot of people don’t understand what managed services are, or the benefits they bring. Managed services provide ongoing operational monitoring and management of a customer’s network devices and infrastructure. Instead of a customer’s in-house network operations team tackling this burden, managed… Read more »

outsourcing technology

Outsourcing Technology Benefits

Managed services are the practice of outsourcing a company’s technology network to enhance business operations. Companies providing managed services are called Managed Service Providers (MSPs). MSPs adopt a comprehensive approach to technology services, resulting in a greater service than many organizations can achieve in-house. Leading service providers offer ongoing management and maintenance of a company’s… Read more »